SOPHIE SNEAKER

Standard Shipping: We know you can’t wait—so we don’t either. Orders placed before 11 AM EST Monday-Saturday are processed the same day, with all other orders heading out the next business day.

We ship via USPS with an estimated delivery time of 3–5 business days.

Flat Rate Shipping is $8.95, free shipping on orders $150+.

Max Handling Time: 2 Days

*There may be additional delays due to weather, holiday, and USPS exceptions beyond our control. 

In-store Pickup: Need it today? We’ve got you covered. Orders placed before 3 PM will be ready for same-day pickup, with all other orders available the next business day.

We’ll send you an email as soon as your order is ready.

Returns & Exchanges:

We want you to truly love your pieces! Please reference our Returns & Exchanges page for full details.

All returns must meet our guidelines & be within 14 days to be accepted. Customers are responsible for return shipping. Once received and approved, refunds are issued to the original form of payment within 5 business days.

Local customers are always welcome to bring returns into our Holland boutique with their return form and packing slip.

For exchanges, please reach out before sending your return so we can help ensure your item is in stock.

📞 616-392-8902 | 📧 info@jbandme.com